Survival Gear - Survival Kits - First Aid Kits - Emergency Medical

Shipping Rates and Policies

Shipping Rates:

Shipping Charges will calculate accordingly at checkout.

Tip: If you're not sure how to figure the shipping cost of an item, just add it to your shopping cart. The shopping cart will automatically calculate the correct shipping for you. Then you can remove it.

Volume Shipping: For UPS Ground orders over $800.00 your shipping costs are just 12% of your total order.

Please note: if you order weighs less than one pound and is shipping to a physical address within the Continental U.S., your order will be shipped via USPS Priority Mail instead of UPS Ground. The same shipping rates apply. 2nd Day instead of DHL.

Return Policy: Return Policy for broken or defective items

If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 30 days of receipt of merchandise. You may report a lost, broken or missing item visiting our Contact Page.

Return Policy for non-defective, non-broken items

Returns for non-defective, non-broken items must be made within 30 days. There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.

Returns cannot be accepted after 30 days. There are no returns on catalogs or imprinted items.

Merchandise must be returned in it's original inner packing and must be in resaleable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements.

Please contact Customer Service for return authorization before returning merchandise.

Please address all returns to the following address:

Customer Service
PO Box 691300
Los Angeles, CA 90069